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Good communication is one of the most valued skills in the workplace. And effective listening is basic to communicating productively inside the organization and meeting the competitive challenges outside. The Personal Listening Profile® helps people become active, purposeful listeners in a wide variety of situations for more productive communication.

Discover the Impact of Five Listening Approaches

It's estimated that people screen out or change the intended purpose of what they hear in over 70% of all communications! The biggest factor contributing to such miscommunication is our listening approach. Behavioral research shows that people listen with a preferred listening approach. The Personal Listening Profile® research describes five listening approaches:

  • Appreciative: listens in a relaxed manner, seeking
         enjoyment, entertainment or inspiration.

  • Empathic: listens without judging, is supportive of speaker
          and learns from the experiences of others.

  • Comprehensive: listens to organize and make sense of
          information by understanding relationships among ideas.

  • Discerning: listens to get complete information,
          understand main message and determine important details.

  • Evaluative: listens in order to make a decision based on
          information provided and may accept or reject message
          based on personal beliefs.


    Match Listening Approaches to Communication Needs

    The Personal Listening Profile® helps people in your organization:

    • Discover their natural approach to listening.
    • Capitalize on their listening strengths.
    • Learn how listening approaches impact listening effectiveness.
    • Improve their ability to understand the purpose of different communications.
    • Use listening approaches appropriate to the communication.
    • Cvercome listening barriers and reduce conflict.
    • Enhance individual and team performance

    Personal Listening Profile®
    Price: $13.00


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    Personal Listening Profile® Facilitator's Kit

    Everything you need to administer the Personal Listening Profile® is contained in the comprehensive Facilitator's Kit. Designed to provide human resource professionals with practical, research-based expertise, the kit helps you deliver Carlson Learning Company's unique Discover & Capitalize approach to workplace learning:

    • Provide a self-directed scoring and interpreting process that actively engages the learner
    • In the context of personal experience.
    • Simplify complex issues to increase understanding.
    • Create a non-judgmental language for identifying and dealing with stress
    • Develop new listening skills.
    • Value the listening approaches of others.
    • Foster self-awareness and behavioral insights for long-term performance results.
    Facilitator's Kit includes:

    • One Facilitator's Manual
    • Fully scripted seminar
    • Transparency masters and reproducible handouts (bound and unbound)
    • Research and technical background
    • Two Personal Listening Profile®.
    Price: $445.00


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    Presentation Material On Disk:

    Reproducible handouts and transparency masters available as a Microsoft PowerPoint (TM) presentation on disk, including handouts, notes and colored slides. IBM compatible PC and Microsoft PowerPoint (TM) software required.
    Price: $100.00